It is so easy to rush in with a tried and true solution to a problem. This article argues that that may not be the best way to approach problem solving. When we rush to find a solution, we run the risk of defining the problem to narrowly.
It might be better to stare at the problem longer and to try to define it better before moving on to solution stage. By looking at problems and seeing them for what they are, better solutions can be found to strike at the core of what is needed.